Buy Back Offer Terms & Conditions

TuffBlock Buy Back Offer

Offer available for Australian, New Zealand and North American residents only and orders made directly on the BuildTuff/TuffBlock websites [ www.buildtuff.com.au and www.buildtuff.com ]. The number of unused TuffBlock's to be returned back to BuildTuff must not exceed ten (10) units.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Our Buy Back Offer policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Return Delivery Addresses

North America Residents

PRD Enterprises
1 West Ave #217
Larchmont, NY 10804
USA
Phone: (914) 729 4203

Australian, New Zealand and all other country residents (Excluding North America)

Marco Engineering
15 Titanium Court
Crestmead, Queensland AU 4132
Australia
Phone: +61 7 3283 1196